Office of Information, Security and Technology
Contact
- OIST Help Desk:
- Business Hours: 8:30am to 5pm, Monday through Friday
The email address and phone number listed are the best way to reach us. Don’t worry about which person is the right person, because we can route and track the progress of any request sent to that email address. If you know you will need support outside of those hours, arrangements can be made. If you have an emergency issue outside of business hours, please include EMERGENCY in the subject line. Typically, only items related to security, live events including classes, and high risk situations will receive a response outside of business hours.
Location
OIST’s operations are in Huff Hall 075 with additional offices in SHS 228, DRES 057, and Freer 090. You are always welcome to walk-in, but only Huff Hall has someone physically present during almost all business hours.
Staff
-
Monica Campbell- Manager of Help Desk Services
- monica@illinois.edu
- Management of day-to-day technology support, support for all technology. Liaison for RST
-
Mark Joseph- Manager of Research & Clinic Support
- markjos@illinois.edu
- Support for all technology with a focus on research and clinic activities, management of A/V infrastructure
-
Joe Reinhart- Infrastructure Specialist
- reinhart@illinois.edu
- Management of infrastructure including end point management, servers, and storage
-
Tyler Sassine- IT Specialist
- ts2@illinois.edu
- Support for all technology, assists with end point management. Liaison for KCH
-
Matthew Sim
Extra Help IT Support
Support for all technology
-
Patrick Wyatt
Extra Help IT Support
Support for all technology
OIST Student Workers
-
Q. Darling