RST’s Zou helps tourism industries build sustainable financing



Growing up in Guangzhou, China, Suiwen “Sharon” Zou quickly learned the importance of marketing a business.

Zou’s parents are entrepreneurs and they run their own factories.

“My parents, they are very savvy business people,” said Zou, an assistant professor in the Department of Recreation, Sport and Tourism at the University of Illinois. “Growing up, I was educated by my parents that financial resources are an important means, if not the most important means, to an end. That got me very interested in business, in different business principles. So I always have that in mind.”

When Zou left China for the United States to pursue a graduate degree, she was focused on business. When she chose Texas A&M—in part to be near the person who became her husband—she gravitated toward an interest in marketing because of her advisor, whose research involved marketing.

“I was taking multiple classes, and specifically two classes that really got me to shape my research agenda. One was a class with the marketing department,” she said, “and the class discussed influential papers in psychology and behavioral economics. That started to plant the seeds.”

In the final year of her doctoral studies, she took a class that connected marketing and the financing of park, recreation, and tourism services. That’s when everything clicked for Zou, and she was hooked. Zou completed her Ph.D. at Texas A&M and then, with her husband urging her on, she applied for the job in the College of Applied Health Sciences at Illinois.

“I was not confident I would be able to get tenure here,” she said. “But my husband told me I have the support. So when I came (to Illinois for the job interview), there was this celebrity crush, you know? And then (RST Professor) Monika Stodolska picked me up from the airport. I could not believe it, because I was citing her work. I could not believe I was meeting people that I cited in my research!”

Now, she said, “I study how people have fun.”

Precisely, the overarching goal of Zou’s research is to improve tourism/leisure experience and community well-being by examining consumer’s perceptions and devising innovative marketing practices. 

A recent study involved fee-based pricing at the Indiana Dunes National Park.

Zou said it was vital for public parks and other tourism industries to build a sustainable revenue model and not to solely rely on decreasing funding from state and federal sources. 

The primary purpose of Zou’s study was to “understand visitors’ and surrounding community residents’ perceptions of Indiana Dunes National Park user fees to inform a fee structure that balances revenue generation and equitable access.”

During and after the COVID-19 pandemic, Zou said, “parks saw explosions of people visiting.” While that was great for parks in terms of revenue, it also led to increasing operation costs at a time when government funding for these sites is being reduced.

“The specific goal is to find out how visitors see the park fees, and are they fair?,” Zou said.

The RST researcher said her preliminary findings indicate there was no consensus from study participants on what “fair” means, and that tension between fairness principles partly explains the longstanding controversy and debate on public land user fees.

Zou said tourism industries need to diversify their revenue streams because of declining funding from state and federal agencies.

“It’s like an investment,” she said. “You need to diversify in order to have that sustainability. You need to be more entrepreneurial with your funding sources. As for pricing user fees, how we can design a fee structure based on visitors’ diverse levels of perceptions and willingness-to-pay so that it is more acceptable to the visitors and we’ll get more revenue for the underfunded park services.”

Zou is also working with four local, rural communities—Galena, Savanna, Havana, and Grafton—to build up their tourism industries. Those communities have small populations—in the hundreds—but on the weekends, it grows ten-fold, in some cases.

“The goal of that project is to create a toolkit for a rural community that is under-resourced to help to guide their tourism development initiatives,” she said. “We are close to finishing the toolkits.”

One thing is clear from speaking with Zou: she loves her work and her workplace.

“(RST Dept. Head) Carla Santos told me, ‘This is a huge playground. You will have a ton of support to do the research, and you will have a lot of playmates that will play with different toys. And it will be a great place to work.’ And it turns out to be really, really true.”’ 

Editor’s note:

To reach Vince Lara-Cinisomo, email vinlara@illinois.edu.
 

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RST’s Payne carries convocation gonfalon



Photo by Fred Zwicky

RST Professor Laura Payne was chosen by the College of Applied Health Sciences to carry the gonfalon, or college banner, at the AHS Convocation in May. The honor of carrying the gonfalon is typically awarded to senior faculty or staff who have had a significant impact on AHS students.

“I am honored to carry the gonfalon for the AHS Convocation because it is a symbol of the mission and values of the college that we embrace and work toward through our teaching, research and service,” Payne said.

Payne joined RST in 2001 as an assistant professor and as an Extension Specialist in the College of Agricultural, Consumer and Environmental Sciences. She is the current director of the Office of Recreation and Park Resources. Payne’s research has examined the relationship between leisure style and health of older adults with chronic conditions and the role of local parks and recreation agencies in health promotion and health behavior change. She has directed several statewide outreach and research programs such as the Illinois Rural Recreation Development Project, Illinois Senior Wellness Initiative, Take Charge of Your Health: Live Well be Well, and the Illinois Health Care Reform Initiative.

Payne considers it a privilege to work with communities across the state to enhance individual and community health through education, research, and public engagement that makes life better for people where they live, work, and play.

“I am grateful for the opportunity to expose undergraduate and graduate students to the meaningful work we do through ORPR and the Leisure, Health and Wellness Lab,” she said. “I hope that I have demonstrated the value of publicly engaged research and outreach to both students and colleagues, and that they will honor the legacies of Al Sapora, Charles K. Brightbill, Joe Bannon, Bob Espeseth, James Brademas, Robin Hall and many more as they pursue their careers.” 

Payne was inducted as a Fellow in The Academy of Leisure Sciences in 2019 and received the organization’s Presidents Award in 2020.

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RST student wants to ‘tell stories’ in sports journalism career



Janasia Phillips: As a fellow student, tell me what I should know about you.

Aniyha Jones: I am Aniyha Jones. I’m a senior at the University of Illinois. I’m majoring in marketing and I’m minoring in RST, which is basically for sports management. I’m from Chicago. I have a sports background. And when I got to college, I realized whatever occupation I want to go in, I know I want it to be sports-oriented. As a college freshman, you’re trying to figure out what is that exact area you want to go in. And I think the pivot for me was building my podcast. I’m the host of the “You’re Wrong, Sir,” podcast. I started it in 2020.

JP: What influenced you to want to be a sports journalist?

AJ: In my freshman year, COVID hit. I was having a great time, and COVID hits, and we all got sent back home. As a result of that, classes are online, which was an adjustment for everybody. So I tapped into my health and wellness. I was getting up at 5 a.m. every day, working out.  During those times, I read a lot too. I found a different outlet, and that was listening to podcasts, and I enjoyed them. A podcast that I listened to at the time, called “All The Smoke,” is hosted by Matt Barnes and Stephen Jackson, former NBA players. I was like, ‘OK, I like this.’It was also what they were talking about. These are the casual conversations I had with friends. I thought, ‘Why don’t I just start a podcast?’ I thought I wanted to be a sports agent, and then I started (her) podcast. But if you look at top prominent sports podcasts, they’re all men. There isn’t a woman being the lead or even hosting on the podcast. I wanted to change that trajectory because I hadn’t seen it for myself. Even after starting a podcast, I thought, ‘I like this but who is telling the stories? And what stories are we telling?’ So when you think about platforms like SportsCenter or ESPN, they only have a limited amount of time for a certain segment. You have to discuss this topic and be concise. Also there’s a lot of institutional racism. A lot of people aren’t picking up golf clubs or tennis, because financially, these sports are purposely being kept away from us. I think a lot of Black people are the muscle of sports, but we don’t own anything. I wanted to change the narrative for the stories that are being built around Black people and also educate us on the history. We don’t know the history of the sports that we’re getting into. That’s my motivation for being a sports journalist.

JP: Have you always had a desire to tell stories, or did sports specifically bring it out of you?

AJ: I think you find your creativity when you find your passion or what you like to do. And then I think whatever you’re good at, it kind of oozes out. So I didn’t know that I wanted to storytell until I started the podcast.  But when I think about little small stuff that I like, like I love documentaries. I love reading. I’m always reading. But I didn’t really connect those to that I could be the person who told the story. I always felt like I would be the consumer. And now I feel like I can do both because of the podcast.

JP: As far as establishing your voice, has that been something that you’ve been able to easily navigate?

AJ: I think establishing my voice is ever-changing and evolving because when I first started my podcast, there was a woman in sports who gave me advice. It’s a male-dominated industry … What is going to make men listen to you. This is where my marketing major has helped a lot because you can have a good product, but if you don’t know how to market it, it doesn’t matter. Before my podcast, I wasn’t a big social media girl. I had to tap in. I was making my own graphics, learning how to edit my own things. I’ve built a community of people who not just support me for the podcast but support me because they believe in me and like my work ethic. I found my my voice by marketing myself and just continuing to learn, like reading books, watching things, such as Colin Kaepernick’s documentary on Netflix with Ava DuVernay. It’s called “Black and White.” I don’t want to be another woman in sports who just wants to represent women in the sports-dominated industry. That’s amazing. But what am I doing that’s different and impactful? And for me, after reading, having conversations, I started to discover telling people about the history of sports and how Black history plays a part in it, that has helped me find my voice.

JP: Tell me about your internship with Paragon Marketing Group.

AJ : When I got to campus, I knew I wanted to be in sports. I joined an organization called The Sports Business Association. But there weren’t any Black people. Sophomore year, I became the first female and Black president of that organization. Before that, they had an event, and my friend and I went to the event. Paragon was presenting, and after they were done, I went up to the two people who were presenting. After looking at their internship and what they were talking about, they weren’t looking for a freshman. They had a position called the Road Warrior Position, and you had to travel and I wasn’t old enough. But my thought was, ‘I’m going to keep this connection.’ I followed up and they advised me to apply and maybe they can tailor it. Matt Waitz emailed me and asked about an interview. We had the interview, and then I had to come to Chicago to go to their downtown office to have the interview. That went extremely well, and I got the internship. So I was their first intern that they had in office, so I built that connection freshman year, and I still talk to them. This morning, I talked to one of their (executives), Tony Schiller. I try to maintain that relationship … I am super grateful for them.

JP: How do you prepare for your interviews?

AJ: For me, the biggest preparation is research. I feel like I have a successful interview when I evoke an emotion from you. Whether you were (angry) because you didn’t agree with something I said on the podcast … if you’re happy—if I got an emotion out of you, I was successful. I think I am successful as an interviewer especially because a lot of the times when you’re interviewing people, they’re media trained. I would say preparing for interviews is just research, knowing the person in and out, knowing where they grew up, knowing what they have been asked before because then you start to see different angles that people haven’t taken it to. It’s just like a natural conversation in terms of talking to them when you know and you’re prepared.

JP: Who are some of the people you’ve interviewed?

AJ: I’ve interviewed (Illinois alumna) Taylor Rooks. I’ve interviewed Kendall Gill, who’s a 14-year NBA veteran. I’ve interviewed Jelani Floyd, who helped start Beyond Management Sports Agency within Chicago, and he now works for Wasserman. I’ve interviewed Aja Evans, who’s an Olympian, a bobsledder Olympian and medalist. I’ve interviewed Michaela Onyenwere, two years ago, she was the WNBA Rookie of the Year. All really dope conversations.

JP: Is there a documentarian you aspire to emulate?

AJ: My favorite sports documentary right now is probably going to have to be “Black and White,” with Colin Kaepernick, the one Ava DuVernay produced. Also, “The Last Dance.” I want to be the person who tells the story of who the athletes are personally, who they are as a human, because we just forget.

JP: What advice do you have for someone who wants to follow in your path?

AJ: In terms of sports and sports broadcasting media a motto that I live by is create to thrive. It’s one that I saw from India Taylor. It really stuck with me because when you’re creating content, you get so caught up in how many viewers, how many listeners. You just have to sometimes stop creating for monetization or creating for other people and create for yourself to thrive, release your creativity. Whoever is supposed to come and be attracted to your work will. Also, there are times where you’re going to go through stuff and you’re going to want to tell stories and feel like you don’t have the resources, you don’t have the opportunity. If somebody will not give you the opportunity, figure out a way to make it yourself. Even if it’s just a low-budget version of whatever you want. But if you keep sitting on your ideas and dreams, they are just going to collect dust. And maybe one day, if you’re sitting on it, you’re going to look up and somebody’s going to do exactly what you dreamed to do.

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Monika Stodolska named Brightbill/Sapora Professor



Monika Stodolska’s research is guided by developing theory in the areas of leisure, culture, ethnicity and race and by pressing social issues such as lack of access to natural environments in urban areas and discrimination

By ANNA FLANAGAN

How does a scholar with a master’s degree in geography and a Ph.D. in earth and atmospheric sciences end up teaching and doing research in leisure studies? 

By pursuing the passion for understanding the relationship between culture and leisure that began in their graduate work.

At Warsaw University in Poland, Monika Stodolska focused her master’s degree on tourism development in Peru and received a post-graduate diploma in Latin American studies. Her doctoral research at the University of Alberta investigated leisure among ethnic and racial minorities in Canada. Since completing her Ph.D., she has continued to pursue her passion as a professor of recreation, sport and tourism, building an outstanding record of scholarly and professional contributions over the last 23 years. In 2022, she was named the Brightbill/Sapora Professor in Applied Health Sciences.

“I have always been interested in Latinx cultures and issues of cultural change that are related to migrations,” she said. “This merged with my interest in how leisure among diverse groups contributes to individual and community health and well-being.”

Stodolska’s research is guided by developing theory in the areas of leisure, culture, ethnicity and race and by pressing social issues such as lack of access to natural environments in urban areas and discrimination. She has investigated how leisure helps minorities to retain their culture, achieve socioeconomic advancement, adapt to host environments, develop a sense of belonging and improve their mental and physical health. She also has examined how crime, low socioeconomic standing and undocumented status impose constraints on leisure.

“Investigating factors that help underprivileged members of our society to live healthy and fulfilling lives is incredibly rewarding in and of itself,” Stodolska said.

She cited two studies as among the most meaningful to her. In the most recent study, Stodolska returned to her homeland to examine the experiences of refugees, largely women and children, who fled to Poland after being displaced by Russia’s invasion of Ukraine. In what she termed a “truly unprecedented refugee crisis,” more than six million people have crossed the Polish border since February, and almost two million remain. Many of them are living with Polish families. Through interviews with refugees, hosts and volunteers, Stodolska is investigating how the refugees are adapting to their new lives and the role of leisure in helping them deal with war-related trauma, as well as the Polish population’s response to the crisis. Based on the findings of her study, she hopes to write a book and to contribute toward the design of refugee-centered recreation programs.

The other study, funded by the Call to Action to End Systemic Racism and the Urbana Park District (UPD), followed up on a study she and former RST professor Kim Shinew had done in 2017 that identified strategies for improving access to UPD programs and services for diverse communities. The 2021-22 study evaluated the changes the district had implemented and resulted in a blueprint for serving these communities that will be distributed to other recreation agencies in the United States.

Until Shinew’s retirement, she and Stodolska had a dynamic research partnership for more than 20 years. Of the partnership, Stodolska said, “We had different personalities but we worked together seamlessly. Our research interests are very similar, we have similar values, we care about communities and we care about underrepresented populations.” They also collaborated on establishing the Diversity Research Lab in 2001, when scholarship on leisure and recreation among racial and ethnic minorities was in its infancy. Alumni of the lab now hold leadership positions in leisure education, research and practice. Stodolska’s approach to mentoring graduate students is simple.

“I treat them like family. I expect them to form a non-competitive community and to support each other, and the relationships they form are incredibly strong,” she said. 

It is the same kind of environment Stodolska has found in RST, which she calls “truly my home.” While she has received many honors during her time at Illinois—a Larine Y. Cowan Make a Difference Award for Teaching and Mentoring in Diversity, Fellow status in the Academy of Leisure Sciences, the King James McCristal Scholar Award for Excellence in Research—it is her work with students that gives her the most pride.

“At the end of our careers, we won’t be remembered by the number of papers or the books that we’ve written but by the impact we’ve had on people and whether we’ve used this privilege of professorship to leave the world a slightly better place,” she said.

With all the projects she has yet to complete, the end of Stodolska’s career is far in the future. Wars, poverty and political instability all lead to migrations, and inequality is entrenched in U.S. and Western societies. Given leisure’s critical role in helping underprivileged members of society live better lives, she anticipates being busy for many years to come.

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Joe DeLuce: ‘You interview for your next job everyday’



Elliott Bortner
Superintendent of Recreation
Geneva Park District

Bortner got his bachelor’s degree from RST in 2011. He met DeLuce in 2007 as a freshman when he was a kinesiology major. 

Q: When did you first meet Joe? 

A: I learned in my first semester that this field of study was not my passion and I met with my advisor in AHS. After asking a few questions about my interests, where I had worked in the past, and more, she let me know about RST and suggested I take a couple courses second semester. The first class I took was instructed by Joe and, by semester’s end, I felt confident this was the field of study I wanted to pursue. Fast forward to my senior year, I was fortunate enough to intern at the Champaign Park District while Joe was serving as the director of recreation.

Q: What has Joe meant to Urbana-Champaign?

A: I only lived in town a couple years following graduation, but those two years I was able to see the profound impact Joe had on the community. The way he interacted with people and everything he was involved in are two things that stand out to me when I think back to those times. Seemingly every place we went he knew someone, asked about their family or how their job was going, talked Illinois athletics and more.

Q: What was Joe’s main contribution to the parks department?

A: During my time at the Champaign Park District [2011-2013], I think one of his biggest contributions to the district was how the Virginia Theatre grew under his leadership, including its renovation/restoration. Since 
that time, I think one of the most impactful contributions is the new Martens Center in Champaign.

Q: Do you have a funny story to share?

A: I knew Joe played racquetball and I had played a few dozen times at CRCE [Campus Recreation Center East] and the ARC [Activities & Recreation Center] when I was a student. During my time working at the Champaign Park District, I challenged Joe to racquetball many times—challenges that were often met with chuckles and “Are you sure?!” He finally took me up on the challenge one day. He beat me three straight games and I don’t think I scored a single point. But, being the teacher/mentor he has always been for me, we then went to a different court where two others were playing. He and I teamed up for doubles and, after a few quick pointers, I improved enough to where we won a game.

Q: What has Joe done to make an impact on your life?

Following my internship and graduation, Joe asked if I would stay on and work under him as the recreation intern. In the following year, I had the opportunity to lead the District’s effort for Illinois Park and Recreation Association’s (IPRA) Distinguished Agency award and projects related to the District’s ADA Transition Plan. Joe brought me along to staff meetings, involved me in project planning meetings, encouraged me to make connections throughout the community, etc. A new full-time position was created at the Douglass Community Center and I was fortunate enough to be hired into that role. A year later, I became the special events and volunteer coordinator. In 2013, I moved back to my hometown of Batavia and began working at the Geneva Park District. In the fall of 2022, I applied for the Superintendent of Recreation position at the Geneva Park District and Joe spent over an hour on the phone with me prepping me with things to think about, ideas to prepare, and questions to consider. About a month later, outside of my family, he was the first person I called to tell I was named the new superintendent.  One of Joe’s aphorisms is “You interview for your next job every day”—I have tried to keep that in mind throughout my career. Joe has truly shaped my career in recreation and as a professional—ultimately his biggest impact has been being a mentor and a friend.


Sue Grey
President and CEO
United Way of Champaign County

Grey is a 1983 RST graduate and serves on the AHS Board of Visitors. She worked with DeLuce at Champaign Park District, and has known him for more than two decades.

Q: What has Joe meant to Champaign-Urbana?  

A: Joe has been a quiet, steady leader.   He has brought innovative and fun ideas to the community—helping our park district be the best in the area and across the state and country.

Q: What was Joe’s main contribution to the parks department?  

A: Joe has brought consistency, stability and strong leadership. He carefully managed the budget, and worked to make necessary improvements to facilities and parks.  

Q: What has Joe done to make an impact on your life?  

A: I appreciate that Joe was always a good listener. He took the time to make sure you were heard. That is an important quality that we could all use

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Message from Department Head Carla Santos



Photo by caption

Dear alumni and friends,

It is difficult to believe that another academic year is coming to an end. It has been an eventful year in the Department of Recreation, Sport and Tourism. I’m excited to share some of those events with you in this issue of RST E-News.

Professor Monika Stodolska, who has been with RST for more than 20 years, was named the Brightbill/Sapora Professor in Applied Health Sciences. Monika is an outstanding scholar, teacher, and mentor. She has served the department, college, campus, and profession in a variety of significant roles, and is renowned for her work in the area of culture and leisure. We celebrated Monika’s many accomplishments with an investiture ceremony in February.

RST assistant professor Sharon Zou applies marketing principles to her studies in tourism. She recently published a study of fee-based pricing at Indiana Dunes State Park that reflects her belief that parks and other tourism industries must build sustainable revenue models and not rely on state and federal support. We tell you about that study in this issue.

Alumnus Joe DeLuce, who gave so selflessly to this department and our students over the years, retired last December after a 43-year career in the park management industry. His last position was executive director of the Champaign Park District. Find out more about Joe as we wish him well in the next chapter of his life.

Finally, we celebrate the outstanding undergraduate and graduate students who have earned scholarships and awards this year in recognition of their academic, professional, and personal accomplishments. 

I am so proud to be the head of this incredible department, to work with a phenomenal group of scholars and alumni, and to support them in mentoring our students. We continue to work hard to remain a leader in recreation, sport and tourism education, research, and public engagement. You have my pledge that we will do whatever it takes to make sure that our faculty, staff, and students have the resources to continue to shine.

In gratitude, 
Carla Santos
Professor and Department Head

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College of Applied Health Sciences
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1206 South 4th Street
Champaign, IL 61820
(217) 333-2131