Putting people first: Chez Veterans Center sees success with new student-centered model



The Chez Veterans Center showed an increase in military-connected student engagement in the first year after implementing a comprehensive case management model.

The Chez Veterans Center has refocused on more individualized care

The number of unique students Chez served increased by 25.89%, meaning that the center had expanded its reach to more students while focusing on more targeted, individualized care. Andy Bender, director of operations and services at Chez, said that the focus of this initiative was putting the person back into what they do.

“What do we need to do in order to connect with the students on a human level and show them that we care and we really are interested in their success?” Bender said.

The initiative was spearheaded by Ingrid Wheeler, Chez’s assistant director for behavioral health programs, who took the concept of the new model and made it into a practical application. Wheeler said that the shift began with questions like the one above, and evolved over time through the pandemic and as the Veteran population changed. 

Her background in social work and case management helped her recognize that “a more individualized plan has to be in place to really support the ever-changing needs,” she said. “It’s about seeing it through a different lens that maybe we wouldn’t have if we weren’t seeing them as an individual.”

Cheryl Hanley-Maxwell, dean of College of Applied Health Sciences, was also part of conversations from the beginning, said Bender. She has been supportive of Chez’s mission shift and provided resources and knowledge about transition. Additionally, the Chez team said that student feedback, through their conversations with staff, was another part of shaping the new model.

Bender said that a September 2023 visit from Samuel Skinner, an alum and former White House chief of staff, had prompted the team to look more deeply into how Chez was caring for students. Previous to this shift, Bender said the way things were run wasn’t wrong, but that this mission change is a new approach to making a more powerful impact.

“A lot of our things were based on transactional services,” Bender said. “It was reliant on the student identifying that they have a problem and identifying a source for relief of that challenge. Often what would happen is the student would come in, they’d get the help, and then we’d never see the student again.”

Chez still provides those transactional services, such as assistance with Veteran benefits, resume writing and counseling, but now with an emphasis on continuing to check in with students. Chez documented 1,287 case management encounters this past year, ranging from quick check-ins to intensive support sessions.

Another aspect of the mission change was assessing what might be barriers for students and providing them with resources before they run into those barriers.

“Now we’re reaching out to students individually several times throughout the semester to really pull them in and have those conversations of ‘What’s brought you to campus? What are your goals?’” Wheeler said. “We can connect them to different resources, whether it be in the center or on campus, versus ‘Oh, you came to orientation—here’s a couple of pamphlets with everything on campus. Good luck!’”

What do we need to do in order to connect with the students on a human level and show them that we care and we really are interested in their success?

Andy Bender

Chez Veterans Center director of operations and services

She also said that Chez has been making sure that its own staff is equipped to answer the main areas that many students have questions about, such as resume review, so that students aren’t bounced around as much.

John Goeken is an electrical engineering undergraduate student and a former Marine and combat Veteran. Goeken’s first interaction with the Chez Veterans Center was through the Warrior’s Scholar Project, a “boot camp” started in 2022 for military-connected students to reacquaint themselves with the classroom environment.

“The hospitality that they had for us for that program for each student—they were willing to go out of their way and make sure we were accommodated,” Goeken said. “It was just above and beyond the reception you get as a Veteran anywhere else.”

Goeken recalled the first time that he spoke to Wheeler—he said he was just blowing off steam about difficulties adjusting during his first semester, including figuring out childcare.

“I’m just venting all this stuff, and she’s taking all these mental notes and literally follows up with me on an email that day an hour or two later with a list of resources for me to investigate,” Goeken said. “That was huge. I still have the list, too.”

Goeken said that he didn’t realize how much stress can compound, especially with the loss of structure and support that came with being in the military. 

“But Chez helps fill that gap with knowledge, hospitality and resources,” Goeken said. “It hasn’t been any grand gesture, but it’s been all these little incremental things.”

Another student-Veteran, Jacob Means, is a social work student and a former Chez resident advisor. He said the biggest service Chez has done was connect him with the community.

“The biggest thing for me was the people,” Means said. “It’s hard to connect with people in class. With Chez, you’re immediately ingrained in this really welcoming community of people that are very excited to have you there and that understand you, which is super hard in college.”

Means also said that a benefit of living right above the CVC was the close access to all of Chez’s resources.

“It takes people like me, who were scared and alone and didn’t know what to do, and it empowers them and it gives them all this ability to feel able to say, OK, I can leave this housing and understand what’s going on now,’” Means said.

With the new model, the Chez team said its focus is to improve and develop what it is doing, which often means taking into account military-connected student feedback.

Goeken suggested more resources with specifics to different colleges, as well as Chez taking a more proactive role in encouraging Veterans to access the benefits available to them.

“There are so many resources out there, but Veterans like myself often don’t know what’s available, or how to stay informed,” Goeken said. “If Chez could expand its outreach or offer low-pressure education around available benefits, through peer support, onboarding, or regular updates, I think it could make a real and lasting impact.”

Even with the increase in quantitative data of this year’s engagement, Bender said success isn’t defined by numbers.

“I want the success to be more about how the student defines their success,” Bender said. “Again, every student is different and everyone has a different idea. If we’re going to put humans back at the center of all we do, then the numbers can’t be the most important—it has to be the feedback they give us on their success and if they feel like they’ve achieved their own goals.”

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Georgia Malandraki named new head of the Department of Speech and Hearing Science



Georgia Malandraki earned her Ph.D. from the University of Illinois in 2008. (Photo provided)

The College of Applied Health Sciences at the University of Illinois Urbana-Champaign is pleased to announce the appointment of Dr. Georgia A. Malandraki as the new head of the Department of Speech and Hearing Science, effective January 2026. Dr. Malandraki brings with her an exceptional record of scholarly achievement, clinical innovation and academic leadership that will advance the department’s mission in education, research and service.

Dr. Malandraki succeeds Dr. Pamela Hadley as department head, who was appointed department head in 2020. Dr. Hadley will continue serving as the Charles and Kay Stenberg Endowed Professor in Disability Research.

“Since earning my Ph.D. in Speech and Hearing Science from Illinois in 2008, I have been fortunate to have a deeply fulfilling career—one that has been profoundly shaped by the training and mentorship I received during my doctoral years,” Malandraki said. “It is an incredible honor to return to my alma mater to serve as head of SHS. As I step into this role, I am beyond humbled and filled with excitement.

“I follow in the footsteps of professor and current head, Dr. Pamela Hadley, whose compassionate leadership and dedication have strengthened the department through growth and challenges, including during the pandemic. I first met Dr. Hadley during my final year as a doctoral student, and her warmth and generosity have left a lasting impression—one she has carried into her impactful tenure as head. I am deeply grateful for her example and the foundation that she, along with her distinguished predecessors, has built. As I take on this role, I do so with humility, gratitude, and a strong commitment to inclusive excellence, innovation, and collaboration. I look forward to working alongside the exceptional SHS faculty, students, and staff, and under the inspiring leadership of AHS Dean Cheryl Hanley-Maxwell, as we continue to advance impactful research, education, and service in the field of communication sciences and disorders at the University of Illinois Urbana-Champaign. Go Illini!”

Dr. Malandraki joins the University of Illinois from Purdue University, where she served as a professor in the Department of Speech, Language and Hearing Sciences, with a courtesy appointment in the Weldon School of Biomedical Engineering. At Purdue, she directed the I-EaT Swallowing Research Laboratory and Clinic and played a pivotal role in interdisciplinary research and education focused on the neural mechanisms of swallowing function.

Dr. Malandraki earned her Ph.D. at the University of Illinois in 2008 after earning her master’s at Ohio University and her undergraduate degree from the Technological Educational Institute of Patras, Greece.

An internationally recognized expert in dysphagia, Dr. Malandraki is a certified speech-language pathologist, a board-certified specialist in swallowing and swallowing disorders, and a Fellow of the American Speech-Language-Hearing Association (ASHA). Her groundbreaking work has focused on the development of neurophysiologically driven interventions and telehealth solutions to expand access to care for individuals with swallowing disorders, particularly in underserved populations.

Dr. Malandraki is a founding member of the Purdue CEREBBRAL Center and a faculty associate with the Purdue Center for Aging and the Life Course. Her contributions to the field have earned her numerous accolades, including the NIH NIBIB R21 Trailblazer Award in 2019, the Purdue Early Career Research Achievement Award, and the 2021 ASHA Fellowship. Her team also received the 2021 Editor’s Award from the Journal of Speech, Language, and Hearing Research (JSLHR), and she was honored with the 2022 Honors of the Indiana Speech-Language-Hearing Association.

In addition to her research accomplishments, Dr. Malandraki is widely respected for her commitment to excellence in teaching. Since joining Purdue in 2014, she has been recognized with eight departmental teaching awards and received the 2018 Patsy J. Mellott Teaching Innovation Award from Purdue’s College of Health and Human Sciences.

“We are thrilled to welcome Dr. Malandraki to the University of Illinois,” said Cheryl Hanley-Maxwell, dean of the College of Applied Health Sciences. “Her visionary leadership, collaborative spirit and unwavering dedication to advancing the science and practice of communication and swallowing disorders make her an ideal choice to lead our Department of Speech and Hearing Science into its next chapter.”

Editor’s note:

To reach Vince Lara-Cinisomo, email vinlara@illinois.edu.
 

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Q&A: Pamela Hadley, SHS Department Head



‘We have such a great group of remarkable scientists who are really committed to rigor in their research,’ Department Head Pamela Hadley said. (Photo by Ethan Simmons)

Q: This year’s deeper dives into the history of the Department of Speech and Hearing Science at the University of Illinois have been fascinating. Was there anything in any of these explorations that surprised you, even in your role as the department’s head?

A: Oh, absolutely. For example, I didn’t know how instrumental faculty at the University of Illinois had been in the development of the ASHA [American Speech-Language-Hearing Association] journals. The field continues to grapple, even today, with how to disseminate scientific findings. 

There also are many discussions about opening up access to science, especially those things that are federally funded by taxpayer dollars. The internet and social media have fundamentally changed the number of options for sharing scientific findings and clinical resources with the public. That’s something that, looking forward, we will continue to work through. With regard to the SHS at 50 stories, it was really important for me to appreciate the role that Illinois faculty had in the development of those early journals at the very beginning.

Q: What are some topics you would have liked to explore for this series if we’d had more time?

A: Something we talked about early on was exploring paradigm shifts in the field. There are individuals from Illinois who were responsible for changing the way in which our field approached clinical practice. Some of those researchers include Dean Emerita Tanya Gallagher and Carol Prutting, who were mentored by Tom Shriner Jr. in the 1970s. Together they were responsible for bringing the pragmatics revolution into the field of speech-language pathology and establishing the subfield of clinical pragmatics, focused on how language is used in conversational interactions. 

Another example: Elaine Paden and Ph.D. student Barbara Hodson contributed to a paradigm shift in how we treat young children’s speech-sound disorders. They were instrumental in shifting the field toward treating classes of sounds to improve the intelligibility of young children’s speech more efficiently. That was a huge paradigm shift.

Professor Emerita Adrienne Perlman was an advocate for expanding the speech-language pathology scope of practice to include dysphagia, or swallowing disorders. When I was a clinical student, swallowing wasn’t part of our scope of practice yet! Now it’s such a fundamental aspect of medical SLPs’ role in hospitals and skilled nursing facilities in particular.

Finally, it would have been wonderful to highlight major research projects throughout the history of the department, such as the Illinois International Stuttering Research Project that was led by Professor Emeritus Ehud Yairi.

Q: What’s impressed you the most about the department’s growth and development since you joined the faculty?

A: I’m so impressed with my faculty colleagues. We have such a great group of remarkable scientists who are really committed to rigor in their research. They hold themselves and their students to high standards, and at the same time, they’re just truly wonderful people who’ve been so committed to delivering high-quality instruction through some really unprecedented times. I admire their resilience. I enjoy their company. In short, I’m just really proud to lead this department.

Q: What are some new areas in this field that recent graduates, current students, and students who will join you in the next few years have, or will have, the expertise to address as they move into their careers?

A: Telehealth is a professional area that has really expanded rapidly in the last three years. Prior to COVID-19, students weren’t trained to assess or treat via telehealth at all. It was considered to be an advanced clinical skill and not something that students would be expected to learn until they had years of clinical practice under their belt.

During the stay-at-home mandates, telehealth became a lifeline, and it caused our professional bodies to reconsider whether this was an essential skill that all our students in training needed to have. We also had many research projects that were required to pivot to remote data collection. Students today are far more advanced in their knowledge and skills in this area, and they are better prepared to conduct research and deliver clinical services remotely than prior graduates.

Q: Let’s talk a bit more about the department’s Audiology and Speech-Language Pathology Clinic. You’ve referred to it as the “crown jewel” of the department’s community outreach efforts. How would you like to see the clinic evolve?

A: This summer we had a public meeting as part of a follow-up, in-person site visit from our accreditation body, and a number of individuals who received services from our clinic and their family members attended the meeting. They just raved to the site visitors about the services that they were receiving and the impact of those services on their well-being and quality of life. To hear that kind of feedback from the families that we serve just means everything—it’s so essential to what we’re trying to accomplish in terms of our public engagement and outreach, and it’s testimony to how critically important communication skills are to participation in everyday activities. That encapsulates why I’ve referred to the clinic as a “crown jewel.” 

I’d really like to see the clinic expand its sphere of influence beyond the Urbana-Champaign community. My dream for the clinic would be for it to be a center of excellence, particularly for families in rural communities that may not have access to state-of-the-science resources in their local communities. Also, it would be my hope that we could bring individuals here for comprehensive assessments and develop the types of support those families might need for ongoing care, and then maintain that contact through telehealth with educators or health care providers in their local communities. I think that that could be really powerful.

Q: We’ve established through these stories that the SHS faculty at Illinois have been pioneers in the research, and they’ve been leaders in their profession since the beginning. Will these stories serve as inspiration for future activities? Where do you think this department can lead your disciplines in the future?

A: I think these stories helped us bring history alive and explored some topics in a more conversational way than reading a review of the history of the department. What I most hope, though, is that these stories provide our students and faculty with a strong sense of where they come from and, really, a deeper appreciation of the fact they’re standing on the shoulders of giants—pioneers who really established the profession and were influential from the beginning. 

Where do I think SHS will lead the discipline in the future? I envision SHS faculty and students contributing to innovations in health technology, including the use of that technology to improve treatment options, and evaluating how different design features might promote people’s use of those technologies and what new technologies are desired. Those health technologies could include how we are designing and developing hearing aids, which treatments best fit an individual’s cognitive profiles and communication needs, how we interact with augmentative and alternative communication devices, how we use speech recognition devices, or how we use different kinds of technologies to age in place successfully. Technology has moved really quickly just in the last year. So the next 50 years? It’s hard to imagine where we’ll be!

For more on the 50th anniversary of SHS at Illinois, check out our stories at ahs.illinois.edu/shs-50.

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Master Plan: How campus investment will boost AHS master’s programs



RST interim department head Bill Stewart, left, chats with MHA director Lynne Barnes and MPH director Pedro Hallal (Photo by Ethan Simmons)

Three master’s programs in the College of Applied Health Sciences are undergoing transformations for the digital age.

After receiving a $2.035 million award from the University of Illinois Investment for Growth program, AHS faculty, administrators and industry partners will collaborate to create online versions of the Master of Public Health and Master of Health Administration degrees. Additionally, the Master of Recreation, Sport and Tourism online degree will be restructured into three specialized programs: recreation and park management, sport management and administration, and tourism and event management.

The revamped online degrees are expected to expand the accessibility of AHS programs worldwide, reaching new students from underrepresented and nontraditional backgrounds.

“Going global has been a priority of this university for years,” said Pedro Hallal, Alvin M. and Ruth L. Sandall professor in the Department of Kinesiology and Community Health and director of the MPH program. “So now going global is a priority of this program as well.”

The addition of “stackable certificates” across each discipline will attract nontraditional students looking to boost their knowledge as well as mid-career professionals seeking expertise in their chosen industry.

Each program is committed to including new voices in their online instructional material, mainly experienced professionals working in the respective fields.

“It’ll be a nice blend,” said Lynne Barnes, the longtime top Carle Foundation Hospital administrator who was hired as director of the MHA program this fall. “We’ll have professors who really understand the knowledge base of the field, and we’ll also have clinical people who are working in the field doing the teaching, just like we do for the in-person program.”

The creation of new online master’s degree formats will start with collaboration with AHS’ online learning team. The online MPH program and restructured RST online master’s degrees will begin enrolling students in fall 2025; the online MHA program will debut in fall 2026.

“We’re taking the ‘growth’ term very seriously,” said Professor Bill Stewart, interim department head for RST. “This is a long-term investment for us, not just a one-off thing.”

MPH: ‘The perfect storm’ for growth 

To populations around the globe, the COVID-19 pandemic was a clarion call to the vital importance of public health infrastructure.

The awakening clearly reached young people pondering their life paths: According to data from the Association of Schools and Programs of Public Health, applications to public health graduate degree programs increased 40 percent from 2020 to 2021.

“It’s so much easier now to choose a career related to public health,” said KCH Associate Professor Andi Schwingel, who is working alongside Hallal in developing the online coursework.

“Going global has been a priority of this university for years. So now going global is a priority of this program as well.”

Pedro Hallal

HK Professor, director of the MPH program

For the University of Illinois’ MPH program, the decision to create an online program is also a matter of maturity, Hallal said. Four years have elapsed since the program obtained accreditation from the Council on Education for Public Health.

“Some people in your neighborhood will add a security camera, and you don’t think it’s important until your house gets robbed, and then you see, ‘Oh, I needed that camera,’” Hallal said. “I think that is exactly what happened with public health.

“It was the perfect storm for our time to grow.”

The work ahead will be rigorous, with 20-plus courses awaiting development. Faculty plan to work with external partners, such as public health professionals, to create new course content. And it will be suited to the future landscape of public health, Hallal said: How might climate change and global warming transform health needs? How can we address the coexistence of infectious diseases with chronic conditions, like hypertension and diabetes?

A target for the MPH online expansion is the non-traditional student population. The MPH program will offer six certificates: epidemiology, biostatistics, public health, one health, physical activity and health and health promotion.

“It’s the time for us to reach nontraditional students, we feel ready for it,” Schwingel said. “We want to keep the rigor, the quality that we’ve been giving students in their residential program to the online space as well.”

MHA: Making health administration accessible

The MHA program at Illinois is designed to prepare students for leadership in the healthcare industry.

What the MHA program has recently observed, according to KCH Assistant Professor Mina Raj, is an influx of requests for an online equivalent, especially among mid-career healthcare administrators.

“The pandemic has made salient how important the healthcare system is, and how important it is to have administrators who can respond to public health emergencies and other unpredictable situations,” Raj said.

The overriding goal for the online degree is accessibility, Raj said: What material can be packaged into a four-week or eight-week course? The MHA online degree will offer three professional certificates: health finance, healthcare quality and health informatics.

“I think for this group of professionals it’s really about giving them the context and rationale behind why certain decisions are made as administrators or within a healthcare organization, as well as the tools to anticipate the impacts or consequences of various administrative decisions,” Raj said. “We have faculty with different expertise, different professional backgrounds, and everyone is excited to teach these courses.”

The work has already begun for Barnes, who wants to incorporate seasoned industry experts into course content. Barnes came to the university after retiring from a 45-year career at Carle Foundation Hospital.

“I hope to use real clinicians, people doing the work like at Christie Clinic, Carle and OSF Healthcare to be part of the lectures, so that the students who are online, all over the world and all over the United States experience instruction through people who are actually doing the work,” Barnes said.

RST: Degrees for specialized industries

The Department of Recreation, Sport and Tourism has been a leader in online education, debuting the first online master’s program in the discipline back in 2008.

But there wasn’t much fanfare, Stewart said. Online degrees were seen as “second-class programs” two decades ago.

“We were there at the beginning of the front to move online learning into a respectable degree process of education,” Stewart said.

Today, recreation, sport and tourism combine for an estimated $90 billion global set of industries. The pandemic resulted in a surge of public interest in leisure time and nature exploration, opening up new opportunities for professionals in the field, Stewart said.

“[RST] is about what we do in our free time to extend who we are and add value to our lives,” Stewart said. “We’ve come to embrace our needs for leisure-time activities in the last two years in ways that enhance our well-being and nurture our souls.”

The upcoming split of the current online master’s program into three tracks is a response to internal and external trends. Enrollment in the online MS in RST has plateaued in recent years, while other institutions have introduced their own online degrees in the discipline.

Online degrees were seen as “second-class programs” two decades ago, but no longer, said Bill Stewart, center. (Photo by Ethan Simmons)

Meanwhile, the demands of the industry have become more specialized over time.

“There’s still a need for the generalist degree, but because of the growth, we are finding professionals out there who need more help with the specialty,” Stewart said.

Students and mid-career professionals will be able to enroll in a new slate of RST certificates in high-demand topics, including inclusive design, agricultural tourism, sport analytics, e-sport administration, and diversity, equity and inclusion.

The department is in the process of searching for a director of the RST online program, Stewart said, while tapping into a vast network of alumni to help develop new course content.

“Our alumni value the friends and faculty they came to know as students and find various ways to give back to the department,” Stewart said. “Many of our alums are leading remarkable careers in contexts related to recreation, sport and tourism; they readily share their expertise through assistance in course development, guest lectures, creating internship opportunities for our current students, and in some cases, teaching classes for us.

“Our students come here because they care about making people feel better, their well-being, their sense of community and health. They want to give back to the community and they want to give back to the department that gave them this path in life.”

Editor’s note:

To reach Ethan Simmons, email ecsimmon@illinois.edu.
 

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AHS makes additional programs globally accessible



The College of Applied Health Sciences featured students in its annual magazine, Moving Forward: Emmanuel Dubure, left, Byron Juma and Jemimah Bakare, right. (Photo by Michelle Hassel)

In its 2020-2025 strategic plan, the College of Applied Health Sciences makes a commitment to improving the access and affordability of its programs and reducing barriers that have historically limited individual opportunity.

For international students, the prospect of pursuing degrees in the United States can be both alluring and daunting. While the U.S. system of higher education is widely regarded as among the best in the world, the expense of moving overseas, securing required visas, learning a new language in some cases and adapting to a new culture can be overwhelming. One way to increase educational opportunities for both international and U.S.-based students is to offer degree programs and professional certificates online. 

Currently, AHS offers a master’s degree and professional certificate in recreation, sport and tourism online, as well as a certificate of professional development in information accessibility design and policy. Efforts are underway to create two new online degree programs in the Department of Kinesiology and Community Health, the Master of Public Health and the Master of Health Administration. In addition, the online master’s degree in RST will be restructured into three specialized degrees. Each new program also will offer online certificates that focus on professional skills that are in demand. For example, non-degree students and other professionals can take advantage of the college’s expertise in public health and health administration by pursuing certificates in epidemiology, biostatistics, public health, physical activity and health, health promotion, health finance, healthcare quality and health informatics.

Cheryl Hanley-Maxwell, dean of AHS, said the college is always happy to welcome students to campus but recognizes the challenge residential learning poses for many. 

“We have incredible, internationally renowned scholars on our faculty and degree and research programs that are exceptional and visionary,” she said. “We want to continue our leadership in health and health-related education by sharing our outstanding resources with a global audience.”

According to the Investment for Growth proposal submitted by the college, the online MPH program could begin enrolling students by year three of the process, while the MHA program is expected to enroll students by the fourth year. As far as the RST plan, following two years of redesign, the department plans to enroll students by year three.

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AHS honors four outstanding alumni



Dean Cheryl Hanley-Maxwell, left, stands with alumni award winners Michael Leach, Saul Morse and Walter Johnson. William Haskell was unable to attend the ceremony. (Photo by Jerry Thompson)

Young Alumni Award
Michael Leach
Recreation, Sport and Tourism

Michael Leach was appointed as the first-ever chief diversity and inclusion director for the White House in January of 2021. Leach, who earned his bachelor’s degree from RST in 2009, spent more than five years working for the National Football League on the NFL Management Council and later worked for the Chicago Bears and Miami Dolphins.

“I am truly humbled and honored to receive the 2023 Young Alumni Award from the University of Illinois at Urbana-Champaign,” Leach said. “My time in the College of Applied Health Sciences, and the institution more broadly, was nothing short of transformative.”

Harold Scharper Award
Saul Morse
Disability Resources and Educational Services

Saul Morse earned his bachelor’s degree (1969) and law degree (1972) at the University of Illinois and since has focused his practice on legislative matters, health law, insurance and municipal law. In 2010, with the passage of the Affordable Care Act, Morse was asked by the Illinois Department of Insurance to establish and manage an insurance pool for individuals with pre-existing health conditions.

“The Harold Scharper award is of great importance to me,” Morse said. “I came to the University of Illinois as a 17-year-old freshman. At the time, no other university in this country had a program which fully included students with a disability in all aspects of campus life, from academics to housing to activities. Most of what I have been able to do personally, professionally and within the broader community is due to the DRES program of the college.”

Distinguished Alumni Award
William Haskell
Kinesiology and Community Health

William Haskell is an internationally renowned researcher and emeritus professor of medicine at Stanford University. Haskell earned his Ph.D. in exercise physiology from the University of Illinois in 1966, and his work and achievements have clearly fulfilled the Illinois mission.

“It is truly an honor to receive the Distinguished Alumni award,” Haskell said. “Attending the University of Illinois at Urbana-Champaign offered me the opportunity to study and work with a large range of outstanding faculty and students, many of whom became exceptional leaders in exercise science research and teaching, as well as lifelong colleagues and friends.”

Walter Johnson
Recreation, Sport and Tourism

Walt Johnson was born in Watseka, Ill., and graduated from the University of Illinois in 1958 with an undergraduate degree from the RST program. Later he entered the graduate program in RST and had the privilege of learning from both Professor Charles Brightbill and Dr. Alan Sapora. Upon graduation from the RST master’s program in 1962, Johnson moved immediately into a career in parks and recreation, where he served in a number of key leadership positions.

“The University of Illinois has always been the reason for my success and the lifestyle I live today,” Johnson said. “It gave me knowledge, hope and encouragement. Growing up on a farm and spending hours on a John Deere tractor since age 8, and milking cows, planting, cultivating and raising cattle and pigs, I determined I did not want to be a farmer.”

Editor’s note:

To reach Vince Lara-Cinisomo, email vinlara@illinois.edu.
 

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(Joe) Rank and file: Retired Naval officer became a Chez Center guide



Now retired, Joe Rank, left, is using his time to help support the Chez Veterans Center. (Photo provided)

By fall 1965, the conflict between North and South Vietnam had escalated, as had the United States’ military involvement. With the draft looming, Urbana teenager Joe Rank, newly enrolled at the University of Illinois, joined the Naval ROTC unit at the advice of one of his fraternity brothers a year after reserve officer training was no longer compulsory.

After four years as an undergraduate student majoring in advertising, Rank was deployed to Vietnam, where his responsibilities included pinging enemy submarines and managing gunners aboard the destroyer USS Lyman K. Swenson and the cruiser USS England.

Following his three-year tour, Rank returned to the university and embarked on several career journeys. He taught new cohorts of reserve officers, helmed a $20 million Navy advertising campaign, and developed two decades of relationships at the University of Illinois Alumni Association.

“If anybody 55 years ago said, ‘You’re going to make a career of the Navy,’ I would’ve told them they were absolutely crazy,” Rank said. “All of life’s twists and turns, I couldn’t have planned it.”

The retired Rank, now 76, is helping sustain a campus resource he could’ve used as a military veteran who returned for further education: the Chez Veterans Center.

“Joe is a bridge between the university’s deep history in the veteran community and what the future can be,” said Chez Director of Operations Andy Bender. “Joe has the passion for this work, being able to take the things we need and then bringing in the support to do it.”

“They’ve got a clear mission now to serve all veterans,” Rank said of the Chez Center. “Veterans bring diversity to the campus.”

Rank, who lives in Urbana with his wife, Pam, has strong ties with his identities as an Illinois alumnus and veteran. While visiting the Vietnam Memorial Wall, Rank made a charcoal rubbing of the etched name of Marine Corps 2nd Lt. David Skibbe, a fellow Illinois Naval ROTC officer who died during a mission in 1970.

When he returned from Vietnam, Rank became an instructor for Illinois ROTC classes, earning the title of assistant professor of naval science while obtaining his master’s degree in advertising.

Three years of 18-hour days in Vietnam made the daily study grind feel easy.

Veterans bring diversity to the campus.

Joe Rank

Illinois alumnus and retired Naval officer

“I was at the library at 8 o’clock in the morning, got my work done by 4 p.m.,” Rank said. “I had that discipline—I got one B in graduate school.”

Rank soon went back to sea, when the Navy did something that “didn’t make much sense” to him at the time: Brought Rank in as director of national advertising for Navy recruiting.

After 20 years of active-duty service, Rank faced the test of reintegrating into civilian life and passed with flying colors. The mission of the Chez Center has connected with him from the start.

While serving as vice president of membership and marketing at the Alumni Association, he was brought into an ad hoc committee to address the vision of Chez, then known as the Center for Wounded Veterans in Higher Education.

“The intent was it would be much like [Disability Resources and Educational Services] was for the World War II vets. It would accommodate severely, profoundly injured military veterans who wanted to come back to college.”

Like DRES, Chez has morphed its service to apply to a wider range of students and staff. On the advisory committee, the word “wounded” was eliminated from the title as Chez became a one-stop shop for military-connected people on campus.

“Originally, it was a welcoming cocoon for people to recreate that military atmosphere and camaraderie. But in reality, the whole idea is to get people comfortable enough with the university and the civilian environment and push them out, get them involved in their major,” Rank said.

“The idea is not to segregate them into a pseudo-military unit, but get them comfortable with what they’re going to experience in civilian life.”

Rank’s support of the Chez Center is multifaceted as both a donor and member of its advisory board.

“He’s a great sounding board for me,” Bender said. “He’s been a part of this project since the very beginning. “He’s a great supporter of us, of the veterans, and of the university at large.”

Editor’s note:

To reach Ethan Simmons, email ecsimmon@illinois.edu.
 

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Pritzker to RST students: Stay in Illinois



J.B. Pritzker was the invited speaker at the kickoff to the 2024 Sapora Symposium (Photo provided)

If there is one thing Illinois Gov. J.B. Pritzker knows about, it’s hospitality.

A member of the family that owns the Hyatt hotel chain, Pritzker on Jan. 25 gave the opening remarks for the Sapora Symposium—organized by the Department of Recreation, Sport and Tourism at the University of Illinois Urbana Champaign—and implored students to “stay in Illinois.”

“My advice is stay in the state of Illinois because a lot is happening here that is going to be good for your careers,” said the 59-year-old Pritzker. “It’s not just the governor trying to convince you to do something that you don’t want to do. It’s the governor telling you that I have seen a real change in the way this state thinks of itself and the opportunity that exists, particularly in travel and tourism and recreation.”

Pritzker was the invited speaker at the recent kickoff to the Sapora Symposium, a semester-long class that features alumni and other professionals who share insight on current issues in recreation, sport and tourism. This year’s theme, according to instructor Michael Raycraft, a teaching associate professor, is the “important roles for recreation, sport, and tourism agencies in the revival of the economic, social, and environmental dimensions of Chicagoland in the post-pandemic era.”

Among the topics that came up during the discussion with Pritzker—moderated by Raycraft and RST alumni and adjunct faculty member Carmen Rossi—were contemporary issues in parks, tourism and sport and their importance to Illinois’ future. 

“Not just because I come from a family that’s been involved in tourism and the hospitality industry, but from a state perspective, it is one of the easiest ways to boost revenues,” Pritzker said.

Pritzker—a Democrat—touted his administration’s recent success in the tourism sphere, primarily securing the Democratic National Convention, slated for Aug. 19-22 at the United Center. 

“It is my job to get major conventions to come to the state,” he said. “In politics, it’s like the Super Bowl every four years. It brings 50,000 people, and they’re going to spend weeks on end beforehand, setting up and bringing people in. The delegations are going to fill all the hotels here.

“We won it for a couple of reasons. There are politics involved. But  … what mattered most was when (the DNC committee) came here, they were blown away. Because our hotels are in close proximity to one another. Hotels are close to all the places that the convention will take place. And everybody knows summer in Chicago is one of the best things in the world.”

Pritzker ended his remarks by saying the state’s “tourism economy is booming coming out of Covid.”

“My advice to you all is, stay in Illinois because we’re headed in the right direction if you want to be in this economy, in this tourism and recreation world.”

Editor’s note:

To reach Vince Lara-Cinisomo, email vinlara@illinois.edu.
 

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Yogi, OT, teacher, researcher: Kinesiology Ph.D. candidate explores yoga for pain management



Stephanie Voss, a kinesiology Ph.D. candidate, is a yogi and occupational therapist. Her research blends the two interests together. (Photo by Ethan Simmons)

To doctoral candidate Stephanie Voss, chronic pain treatment and yoga have more in common than we think. 

Voss, now in her third year of a kinesiology Ph.D program at the University of Illinois, first came across the connection while working as an occupational therapist at the Shirley Ryan AbilityLab, a rehabilitation research hospital in Chicago. 

While she consulted patients who were dealing with persistent, chronic pain, Voss was training to become a yoga instructor—an out-of-class hobby that helped her overcome her own studying-induced back pain. 

“I couldn’t get over how similar the treatment approaches are,” Voss said. “Yoga is very much a holistic practice, and we address chronic pain in very much a similar way—it involves working as part of an interdisciplinary team on strength and muscle conditioning and posture and body mechanics. We also work on the psychological components, the emotional components and how we can integrate pain management strategies into daily life.” 

Today, Voss’s research at the College of Applied Health Sciences merges the two: How might yoga be used to manage lasting pain? 

This fall, she was named a recipient of the Paul D. Doolen Graduate Scholarship for the Study of Aging, an annual award given to two University of Illinois graduate students whose scholarly work advances research on the human aging process. 

With the help of the Doolen scholarship, Voss will develop a yoga protocol that specifically targets interoception, or the ability to perceive and interpret the sensations within one’s own body, an ability which may fade as we age. 

The project will explore whether yoga can improve older adults’ abilities detect and interpret feelings of pain and discomfort within their bodies. 

“I found [the scholarship] relevant to my research because most of my patients are older adults,” she said. “Chronic pain is immensely prevalent in older adult populations for various reasons but interestingly older adults tend to not be included in pain trials as often.” 

What the $4,250 scholarship gives her for now is “breathing room,” Voss said. “Being a grad student isn’t always easy from a financial standpoint, so having a little bit of extra support to free up my time and mental space, it’s one less thing to worry about.” 

She’s very smart, and very personable. It’s just refreshing for somebody to have such a good perspective on the science of what she does, but to also be very respectful and willing to take criticism for what it’s worth.

Steve Petruzzello

Health and Kinesiology professor

Voss received her B.S. in Communication Sciences and Disorders from Northwestern University in 2014 and her M.S. in Occupational Therapy from Rush University in 2018.

She began at the University of Illinois in August 2021, working under former Illinois KCH Associate Professor Neha Gothe in Gothe’s Exercise Psychology Lab. Gothe was one of the only academics exploring the connection between yoga and pain management. Voss, then fully working as an occupational therapist, reached out to Gothe over email, expressing her desire to pursue a Ph.D. under her.  

Since then, Voss has worked as a research assistant and teaching assistant, having instructed an introductory-level yoga class while periodically working with patients at the AbilityLab in Chicago. She recently taught the yoga intervention for one of Gothe’s research studies working with older adults. 

“That got to really challenge my clinical and yoga teaching skills to integrate modifying postures for people who live in different bodies than mine,” Voss said. “It’s so immensely important that my research questions are rooted in the clinical needs of the patients. I want to make sure I’m still in touch with that population.”

When Gothe departed Illinois for Northeastern University in Boston, Voss decided to stay and finish the final stages of her Ph.D. program, with KCH Professor Steve Petruzzello stepping up as her on-site doctoral co-advisor. 

“She’s very smart, and very personable,” said Petruzzello, who first met Voss while she made insightful comments in his class, KIN 443: Psychophysiology of Exercise & Sport. “It’s just refreshing for somebody to have such a good perspective on the science of what she does, but to also be very respectful and willing to take criticism for what it’s worth.” 

Both her mentors described Voss as a methodical, talented researcher whose clinical experience has given her unique perspective and a deft ability to communicate scientific concepts to different audiences.  

“She has an eye for translation and application of the research in clinical as well as real-life settings,” Gothe said. “Her years of yoga training and teaching also give her a unique advantage to work and communicate with her patients and research subjects.”

After her graduation, expected in spring 2025, Voss hopes to work in a hybrid clinical-academic position. In the meantime, Voss has seen great recruitment interest in her dissertation research, examining yoga as a strategy for chronic pain management.  

“I do feel like I will be leaving with a degree that gives me a lot of opportunity and flexibility that I can teach in occupational therapy departments. I’ll be fully qualified for that, but I’ll also be fully qualified to teach in more traditional academic university-based settings that are not necessarily a clinical program,” Voss said.  

Editor’s note:

To reach Ethan Simmons, email naverett@illinois.edu.
 

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RST Ph.D. student helps student-athletes find belonging, in and out of his research



Solomon Siskind is leading a double life at the U. of I: While researching diversity and inclusion for student-athletes, he leads Illinois Athletics development program for them. (Photo by Ethan Simmons)

Solomon Siskind is living a double life at the University of Illinois Urbana-Champaign—two lives that are finely intertwined. 

While the Recreation, Sport and Tourism doctoral student researches diversity, inclusion and belonging for college athletes, he’s also applying those concepts as the Coordinator for Illini Way Student-Athlete Development in Illinois’ Division of Intercollegiate Athletics. 

“The research that I’m doing is what I’m doing in my every day,” Siskind said. “Who I’m advocating for, and who I’m empowering.” 

“No one day is the same” for Siskind in DIA. He’s laser-focused on preparing student-athletes for their transition to life after sport, whenever the ball stops bouncing or the track runs out for them. 

A Midwest transplant from the East Coast, Siskind’s own experiences—as a former college athlete himself on the University of Massachusetts Amherst football team—inform his new day-to-day as a young scholar-practitioner in the sports industry. 

Now, he’ll be studying these issues with his first grant-funded research project, entitled “Do we belong here? Examining Black student-athlete affinity groups as spaces for belonging at historically white institutions,” with a $7,500 grant from the NCAA. He spent the first year of his doctoral program ideating the project with his advisor, RST Assistant Professor Yannick Kluch. In his second year, he has started the research.

As one of five graduate students selected to receive the competitive grant, Siskind will conduct semi-structured interviews with Black student-athletes in NCAA Division I, predominantly white colleges across the country to better understand their experiences. Namely, what it’s like to be a Black student-athlete at a predominantly white institution and how being part of a racial affinity group affects their life on campus. 

The topic dovetails with Siskind’s professional and personal experiences. He was part of an affinity group for student-athletes of color at UMass Amherst, and he advises its equivalent at Illinois, called “EMPOWER.” 

“I’m interested in, what’s the impact going to be? How am I going to be able to take the findings from this research and provide recommendations to different institutions so they can better serve our Black student-athletes?” Siskind said. 

Kluch is excited for Siskind’s project getting off the ground on this “much-needed topic,” and grow his horizons in the field. 

“Solomon, in many ways, embodies many of the qualities I look for in doctoral students seeking to be advised by me. I care a lot about doing good work, doing rigorous research, knowing your expertise, but also applying that to industry contexts,” Kluch said. “With Solomon, he gets it. He has lived it. He lives it every day here at Illinois.” 

From the playing field to the classroom

From Brockton, Massachusetts, Siskind grew up in New England and stayed there for his undergraduate work, walking on to the UMass Amherst football team as a freshman. 
Even with sports in the foreground, Siskind was dead set on obtaining an advanced degree like his older brother and sister before him. 

“I’m a first-generation college student. My mother placed a big emphasis on higher education with me and my siblings from the beginning. She had both of my siblings in high school and as a single mother, her dream of going to college was no longer an option,” he said. 

Siskind had to confront his own athletic mortality far earlier than he would’ve liked. Multiple knee injuries and surgeries derailed his playing time at tight end for the UMass Minutemen.

“I’ve had a lot of time down off the field, I’ve had space to think about this, because I knew ‘I’m not going professional,’” Siskind said. 

It’s a concept he now talks about with his students at Illini Way: student-athlete identity foreclosure. What comes next after organized sports? Even the greats confront it eventually: Tom Brady is a football broadcaster now after 23 years in the NFL; Derek Jeter started preparing for the transition 10 years before his MLB career ceased; track and field star Allyson Felix started up her own lifestyle brand for women prior to retirement, Siskind recalled.

As an upperclassman, Siskind began to wrap his head around these concepts academically. In his junior year, he attended the Black Student-Athlete Summit in Austin, Texas, where presentations on student-athlete development and diversity, equity and inclusion in college sports lined the conference. 

“That was my first time seeing that type of research and the type of conversations I wanted to have,” Siskind said. “From that moment on, I was like, ‘I want to do that.’”  

For his first bite of research, he partnered with fellow college athlete Desiree Oliver of the UMass women’s basketball team to analyze the experiences of student-athletes of color at their university. 

The study aimed to better understand how their experiences as student-athletes were shaped by being at a predominantly white institution, or PWI. The data showed, among other trends, that student-athletes of color were three times as likely to report experiencing “culture shock,” and half reported feeling depressed or isolated at their institution.  

While obtaining his master’s, he learned under one of the top scholars in the diversity, equity and inclusion field as research assistant for Nefertiti Walker, now Senior Vice President for Academic Affairs, Student Affairs, and Equity for the UMass system.

“I knew this is what I wanted to do,” he said. 

Perfect timing, perfect opportunity

If you’d asked Siskind if he wanted to stay in the Midwest two years ago, he would’ve “thought you were absolutely out of your mind.” 

A postgraduate internship at the NCAA’s Office of Inclusion brought him from the East Coast to Indianapolis, Indiana, where he supported the office’s inclusion initiatives for a broad swath of student identities. 

Outreach from a familiar face, Elizabeth Hamlet, opened his eyes to the university two hours to his west, in Urbana-Champaign. Hamlet was the Senior Assistant Director of Academic Success at UMass while Siskind attended, but now she serves as the Assistant Director of Academic Services for Illinois Athletics. They discussed a new opening in the athletic department in student-athlete development.   

“Liz had been a mentor for me at UMass, and was someone who helped me develop off the field,” Siskind said. 

The opportunity was attractive. At the same time, another connection was making the move to Urbana: Kluch had applied for a tenure-track professorship at RST. The two got offered and accepted their Illinois positions at the same time. 

“When I thought about which Ph.D. programs I wanted to go into, he was the person I wanted to work with,” Siskind said. “I knew our research, our works and passions already aligned with one another.” 

“It was really perfect timing.” 

Siskind and Kluch had been acquainted for some time, following each other on social media platforms because they shared a research area. Their scholarly interest in diversity, equity and inclusion overlapped perfectly. 

“The professionals who care about these things in the sports industry, it’s a pretty small and tight-knit group,” Kluch said. 

Kluch had caught wind of Siskind’s social justice leadership on the UMass campus during his time as a student-athlete: “He was very big on elevating the athlete voice, promoting racial justice, social justice, DEI within those contexts.”  

What further connects them, Kluch said, is their shared philosophy as “scholar practitioners,” aiming to extend the impact of their research beyond the classrooms or academic journals and into the real world. When he learned Siskind wanted to pursue graduate school, Kluch hit the recruiting trail to bring him to Illinois’ RST program. 

“It’s so fun to work with him because a lot of grad students struggle with finding the connection between the theory, the theoretical, and the practical. And he walks that line seamlessly,” Kluch said. 

An advisor who’s “been in their shoes” 

Mary Long started at Illinois Athletics just a month after Siskind, and they’ve been crossing paths ever since. 

Long, a second-year Diversity, Equity, Inclusion and Belonging Fellow at DIA, coordinates cultural events for student-athletes, facilitates diversity training for staff, leads a mentorship program for students and advises Illini Allies, the LGBTQIA+ affinity group for Illinois athletes. She complimented Siskind’s ability to build rapport with student-athletes and quickly link them to scholarships or leadership opportunities. 

“He takes the time to connect with them on a personal level—he’s warm, friendly, and genuinely interested in each student-athlete. Once he’s in your corner, he’s all in,” Long said. “His biggest strength as a student-athlete development coordinator is that he has firsthand experience as a former student-athlete. He’s been in their shoes, so he gets the unique challenges they face.” 

He takes the time to connect with them on a personal level—he’s warm, friendly, and genuinely interested in each student-athlete.

Mary Long

Division of Intercollegiate Athletics

Siskind’s schedule is packed these days, balancing his part-time doctorate program with a full-time student support role. He leads sessions of RST 118: Transition to College for first-year student-athletes and helps them with major selection and grad school applications, resumes, leadership development and the like. 

On top of that, he heads Illini Way’s community outreach efforts and co-advises the Student-Athlete Advisory Committee (SAAC), which provides insights to athletics administration and leadership development for more than 40 Illinois student-athletes across each athletic team, all while advising EMPOWER’s student leaders. 

“I view student-athlete development as a part of DEI, because the work that we do has real implications in the lives of our students. whether it is through creating inclusive spaces, developing life skills, or growing civically and community engaged leaders, it all matters,” Siskind said. “The transition to life after sport is a very hard transition. I also think being able to help our student-athletes understand who they are as individuals, as leaders, and prepare them for life itself is super important.”

The job is fulfilling, but the opportunity to study in the Department of Recreation, Sport and Tourism was a huge draw. Siskind has particularly enjoyed taking “Theory and Methods of Leisure” as a student of Associate Professor Liza Berdychevsky this fall. 

“The number of things I’ve learned in the last few class sessions, it blows my mind. It’s not just sport management in RST—I’m excited to continue learning from all the faculty here,” he said.  

(Siskind’s study on racial affinity groups for student-athletes is actively recruiting. Visit the following link to complete the survey and see if you qualify for participation.) 

Editor’s note:

To reach Ethan Simmons, email ecsimmon@illinois.edu.
 

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College of Applied Health Sciences
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1206 South 4th Street
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